Open the plans page in your user dashboard and check the plan name, data allowance, and billing model. Monthly plan prices cover a monthly allowance; data pack prices cover the total allowance for the entire pack. Don’t compare them based on data figures alone. Plan buttons on this page take you to the plan area in the dashboard, where you can make your selection and payment.
Once your order is created, continue from that order’s payment link. If paying with Alipay, WeChat Pay, or USDT, verify the amount and recipient details shown on the payment page. Don’t pay based on screenshots from other pages, old orders, or messages from outside the dashboard. Don’t submit another payment until you’ve checked the original order status.
After paying, return to the user dashboard to check the order status, then review your plan and data details. Confirm the payment record and account status separately. If payment is complete but the dashboard hasn’t updated, keep the original order details and payment record, then explain the issue in a ticket. We don’t promise unlisted payment arrival times, processing times, or fee arrangements.
In your ticket, include the plan on the order, the payment method you used, and the status shown in your dashboard. You can provide relevant proof of payment, but don’t send your account password or full subscription link. If you have questions about an order, resolve the original order first before choosing another plan to avoid confusion between payment records and account changes.